Navgati - Common Pitfalls in Training



	Organisations often fail to plan their training calendar in line with strategic requirements. Unrelated subjects are squeezed into a session in order to “cover” them. And then this generic, one-size-fits –all training is administered across the board to disgruntled participants. What we do First understand the genesis of the training need. Then recommend programs and program structures, sometimes at variance with what was originally suggested by the organisation. We create the programme structure in partnership with you. We strongly believe in a few, key memorable learnings - a light easily-digested souffle - rather than in a dense plum cake.


	Pile the work on a participant while he is in training -– load him with pre- and post-deadlines. He will then, during the training, take calls on his mobile, download his mail and “fire-fight”. We sometimes have folks who can’t see the point in the game they are playing – in that time, they’d have shot off a couple of mails! What we do The onus here is on you! If training is of strategic importance, work on a plan to handle the work while participants are learning.

Blame any performance issue on poor training. Most of the so called ‘training’ problems are really problems of feedback or consequences or expectations or design of the work itself.

What we do
Through a dialogue with you, understand the performance gap and explore whether training is the best way to fix the gap. When it isn’t, we tell you.

Participants are rarely asked to implement learnings from a programme, often therefore equating training with a fun experience (which it is!) and nothing else (which it isnt !). Change in performance is thence a casualty.

What we do
	During the program, frequently ask participants to summarise learnings, individually and in groups. Collate learnings and sum up.
	Associate one or two (not more) learnings with a game. Sketch this into the participants visual memory .
	Let participants know beforehand that, after a program, an action plan is required by their organisation.