Navgati - Developmental Programmes

With people spending long hours at work, the office has become a support system for all problems – professional as well as emotional. A manager is expected not only to handle productivity issues but also be a personal support to team members.

Coaching Essentials was created for leaders to help them integrate coaching into their current leadership style. They will be able to c reate a coaching partnership with their employees to close the gaps between current and desired performance, and increase job satisfaction.

Who should attend
Managers, supervisors, project or team leaders, human resources professionals and counselors.


1 Day

In the programme participants will

Develop a better understanding of the fundamental coaching skills of

	Observation
	Questioning
	Listening
	Giving Feedback
	Empowering
	Confronting

Fully use and apply these skills so that, as Coaches, they will

	Observe and empathise, not judge
	Identify underlying thoughts and feelings and respond sensitively
	Ask questions that elicit information and maintain a dialogue
	Provide feedback that structures future behaviors
	Get the employee to take ownership of issue and develop options himself or herself, by using techniques like questioning, challenging, confronting etc.
	Help the employee build perspective / maturity on issues

Practice structured coaching in a variety of situations that include

	Coaching for skills
	Goal setting
	Resolving interpersonal issues
	Helping a person make a career choice