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First
impressions based on emotions, biases, chemistry and sterotyping
cause more hiring mistakes than any other factor. Competence
Based Interviewing (which we have run over 125 times) provides
participants a process that removes guesswork and brings in
a performance focus into hiring.
At
the end of the programme, participants will have an
appreciation of |
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Recognise
and avoid common errors in interviewing. |
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Write performance based
job descriptions outlining competencies required |
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Question effectively,
to extract authentic information and make informed predictions
about on-the-job performance. |
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Learn the appropriate
use of topic openers and self appraisal questions. |
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Practise the use of STAR
questioning |
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Create the right ambience,
structure an interview and stay in control |
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Use stress and silence appropriately |
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Keep it legal |
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