At
the end of the programme participants will |
 |
Learn various
leadership and motivational theories and
how they could apply them to their work |
|
Differentiate between
performance management and
appraisal |
|
Get a deeper appreciation
of what people development
involves |
|
Learn the powerful
listening tool – empathy |
|
Understand the differences
between coaching, training
and mentoring and build skills in coaching |
|
Learn the seven step model
to give negative feedback
in a supportive manner |
|
Understand the impact of
rewards and strokes on
people and how they could use them to increase
motivation in the team |
| |
|
| |
|
Case
studies, games, role plays, exercises and lecturettes
are part of the training methodology, making the programme
interactive and certainly a lot of fun.
|
