Dealing with a putdown. Asking from a change of assignment. Telling a customer to be more sensitive to your schedule. Disagreeing with a manager during a performance review. Presenting an idea in a compelling manner in a team meeting.

These are all conversations we struggle with.

This programme focuses on developing skills and beliefs for interacting sucessfully with people. It helps us understand the sources of our discomfort in difficult conversations. Participants will go away from the programme with increased awareness and more behavioral options.